Frequently Asked Questions (FAQ)

About Greater Ag Parts

You can reach us by phone, email or through the website contact form.
Over the years we have used many different brands. In fact, our farm started off with a Farmall Super C. Later it was accompanied by an Oliver Super 77, 70 and 1650 diesel. The Oliver 1650 was the first diesel on the farm. Then came a White 2-105 along with several larger White tractors including a White 195. Today, the tractors are mainly Case IH with one red combine and two green combines.
We grow corn and soybeans.
Greater Ag Parts is based in Minnesota and serves customers nationwide.
There are many reasons you should buy from Greater Ag Parts, including:
    1. Greater Ag Parts is owned and operated by Farmers and Mechanics.
    2. We also have our own repair shop. (Melchert Equipment). This means we have hands on experience fixing equipment.
    3. Since we are farmers, we understand the importance of price, fitment, quality, trust and timeliness.
    4. We like when our customers call! We want you to call! Our phone number is made visible in multiple places across the website. You can also easily text with questions and send pictures. Call us at 833-403-3276 or text us at 507-200-0192.
    5. We have a small team here, which means you get to talk with the same couple of people whenever you call!
    6. Greater Ag Parts has over 300K parts available. Remember, not all available are listed in the store. Please contact us for customer orders.
    7. Some of the parts we have used on our own farm.  That means we can confirm the reliability of the products.

Parts

No, we have some products that are not on our website but can create a custom order for you for anything that is not on our website.  If you don't see something, please contact us and we can get a custom order going for you.
Greater Ag Parts primarily offers high-quality aftermarket and OEM-style replacement parts designed to meet or exceed original specifications.
Yes, Greater Ag Parts carries parts for many major brands, including Case IH, John Deere, Bobcat, Caterpillar, New Holland, Kubota, Massey Ferguson and more. You can search by make, model or part number to find compatible components.
Yes, a selection of used and hard-to-find parts may be available—contact the team for current inventory.
Use the parts lookup tool on the website by entering your equipment make, model or part number. If you have any questions, we’re happy to help. Please contact us for assistance.
Yes, we have experience locating parts for all kinds of equipment and can help you find the correct part. Please contact us by:
If a part isn’t listed or is out of stock, please contact the team directly for sourcing assistance or alternative options.
Greater Ag Parts offers a wide selection of tractor parts, combine parts, hydraulic components, lighting kits, engine parts and more for various agricultural equipment. Browse our parts catalog and use the product type and make filtering to narrow down your options. Please reach out for any custom orders!
Yes, our team can assist in identifying parts based on descriptions or images. Reach out via phone call or text message today!

Purchasing & Ordering

Yes, you can call us to place an order or get assistance.
Orders can be placed directly on the website, or by phone with a parts specialist.
When you register for an account, you'll experience several benefits, including:
  1. Your previous orders are save for future reference.
  2. All contact information is saved for future orders.
  3. Possible to be setup for Tax Exemption.
  4. Be update to date with our latest deals and offers.
  5. Possible permanent discounts for repair shops and frequent customers.
If a part becomes unavailable after you submitted an order, we will contact you to discuss alternatives or order changes.
We accept most major credit cards, Klarna, bank account and afterpay payment methods for your order.
No, but creating an account can help track orders and manage purchases more easily.

Shipping, Returns & Warranty

Yes, tracking information is provided once your order ships.
Yes, we offer custom shipping options! Just contact the office to submit the order and we can customize the shipping for faster options.
Yes, free shipping is available on non-freight orders over $500.
Yes, Greater Ag Parts ships across the United States.
Most orders arrive within 1-5 business days, depending on if the product is in stock or coming from the warehouse.
Some of our products are so heavy that they require shipping via semi trucks, which is referred to as freight or LTL (less than truckload).  Freight shipping is more expensive than ground shipping and operates under different shipping timeframes. Any order that requires freight shipping will need to be set up as a custom order and done over the phone.  If you have placed an order that requires freight shipping online, we will contact you to update the order with the correct shipping.  Any free shipping with freight items from our suppliers will be passed along.  Each supplier has different levels for free shipping for freight items. Please contact us with any questions or to get a better idea of what freight shipping will be for a certain part.
We accept returns for uninstalled parts within 30 days of shipping. When returned, we will issue a credit back to your account. For returns between 31 days and one year, we will accept uninstalled parts with a 15% restocking fee. At this time, we do not accept returns for items purchased more than one year ago. For additional questions and information, please visit our return policy page.
Our 1-year warranty covers products that have been installed. A shipping reimbursement will be distributed if the return qualifies for the vendor’s warranty. Vendors will inspect and issue warranty credit for defects but will not cover failures due to modifications or improper use. Learn more about our warranty policy here.